These are our most frequently asked questions. We hope you find what you're looking for!

About us

What are the guarantees that Globo Cambio Mexico (Global Exchange Group) can offer? How can I contact Customer Service in Mexico?

Online money orders

Can I place an online money order in Mexico? Is the exchange rate at the branches the same as online?

Travel money at branches

Where can I exchange currency in Mexico with Global Exchange? What are the opening hours? What currencies do you operate with at your branches? Do you charge any commission? What is the exchange rate for Mexican peso – US dollar? What payment methods do you accept at your branches in Mexico? Do you accept debit/credit cards in transactions? Do you accept Traveller Cheques at your branches in Mexico? I've been given a 15% off voucher with my transaction, how does it work? What happens if I receive a banknote in a poor state? What happens if I receive a counterfeited note? What happens if I notice a mistake and I am already far away from a Global Exchange branch?

Work with us

Where can I consult your job vacancies? Where can I send my resume?

Questions? Doubts? Requests? Suggestions? Complaints?

Contact us

Do you have any question? Call us toll-free: